CME accounting and billing

Unanswered Question
Sep 17th, 2007

Hi,

where can I find information about how to use the CME logs for make reports of calling statistics and billing?

I have this problem too.
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rob.huffman Mon, 09/17/2007 - 05:47

Hi Rommel,

show call history voice - Displays the call history table for voice calls.

To specify call detail record (CDR) storage time, use the dial-control-mib command, which has two sets of keyword and argument options. The max-size number option specifies the maximum size of the CDR event table. The valid range is from 0-500, and the default is 50. Setting the value to 0 disables the CDR feature.

The retain-timer number option specifies the length of time in minutes that entries will remain in the call history table. The valid range is from 0-2147483647 minutes, and the default is 15. Setting the value to 0 prevents any call history from being retained.

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00804ad861.html

Call Activity Monitoring and Call History Logging

The Cisco Unified CME GUI provides call history table information so that a network administrator can monitor the call history information for unknown callers and use this information to disallow calling activities based on select calling patterns. The call history log should be configured to perform forensics and accounting and allow the administrator to track down fraudulent calling patterns. Configure the following commands to log call activity and call history:

dial-control-mib retain-timer 10080

dial-control-mib max-size 500

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_implementation_design_guide_chapter09186a00805f07a8.html#wp1077193

Logging CDR to External Servers

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps4625/products_implementation_design_guide_chapter09186a00805f07a6.html#wp1076106

Hope this helps!

Rob

rommel-peraza Mon, 09/17/2007 - 06:26

Hi Rob,

Thank you for your answer, i?ve reading those documents this morning and I guess that the commands you mentioned make the router to "capture" the call statistics an send it to a syslog server (for example) but how can i use those logs for make a "readable" report such as allow me to control the telephone service consumption of a single branch office?

Thanks again

rommel-peraza Mon, 09/17/2007 - 07:35

Yes I?ve also seen Stonevoice option and other 3rd party applications, I just was hoping there were a less expensive way to do it... ja ja ... but it seems to be the only way, thanks again Rob

rommel-peraza Mon, 09/17/2007 - 10:27

Hi Rob,

I am trying to see those logs and I can?t ... I have used the dial-control-mib commands and also gw-accounting syslog and loggin A.B.C.D but I can?t see anything at the server (a laptop with Kiwi Syslog Server). What I am doing wrong?

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