IPCC express error " Unable to connect to Directory Services:"

Unanswered Question
Sep 17th, 2007


We have IPCC express (3.5.3) and CCM Co-resident with AD integration.When try to sync up or login to CAD we are getting error as attached.

Can some one guide/help with document/solution to very the LDAP integration

Thannks in Advance


I have this problem too.
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benekozer Tue, 09/18/2007 - 05:02

Hi Karuna,

I just have the same problem and no luck with the documentation, however I checked the services on UCCX (My version is 5.0) I saw that there is a service called "Cisco Desktop LDAP Monitor" and it was not started. After I started it, it worked immediately.

Hope that helps

karunanithi Wed, 09/19/2007 - 03:01


Thanks for your reply, I hope the mentioned service will be available from 4.x, I couldn't find the service in 3.5.




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