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How to do Call Foward All for a Hunt Pilot without Web Interface

ocarmona777
Level 1
Level 1

Hello we have CM 4.2 and we have a hunt pilot for the 2 receptionists.

I believe there MUST be a way, either by scripting or a workaround to setup a button to Call Foward All a Hunt Pilot - I will like to do this without depending on the computer to use the Web interface to do it.

Anybody think is possible?

3 Replies 3

pklos
Level 4
Level 4

You can change it directly in CCM SQL database.

That would still be PC Dependant. Is there a way that maybe through a "service" on the actual phone or a button that they can easily press.

Yes, you can create XML service linked to speed dial button (but it only User Interface). so asp/php/??? script generating this service can change Forward All parameter for hunt pilot using SQL Query or AXL API.

--

regards,

pk

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