Assistance with Fax Server Solution

frr8trane · ‎09-17-2007

My company is wanting to implement a Cisco Fax Server Solution, Rightfax 9.3, to reduce costs. We are running Cisco VoIP and a network that spans 12 buildings. What do we need to have in place and/or need to purchase to impliment this solution or is there somewhere specific that we can learn how to do this?

dgahm · ‎09-17-2007

Kris,

This guide should be helpful. We use RightFax with PRI voice cards, but T38 fax over IP would reduce gateway expense.

http://www.cisco.com/en/US/docs/voice_ip_comm/fax_server/90/faxdocs.html

If you have more specific questions after reviewing the guides I will try to help you out.

Please use the pulldown menu to rate helpful posts.

Dave

sjones226 · ‎10-01-2007

Dave,

Do you have any experience installing Right Fax? Can you recommend any resources for installation, someone who's been there, done that?

Thanks,

Steve

probert100 · ‎10-05-2007

Have you looked at XMedius?

XMedius is a very nice solution, acts as a H.323 gateway so you can leverage what you already have in place. You may not even have to add

PRI or T1 line.

http://www.faxserver.com/

Hope this helps.

clarocque · ‎10-23-2007

RightFax is not the right solution. There is much better out there... Look at XMediusFAX from Sagem-Interstar. It is a proven robust solution that truly leverages the Cisco VoIP infrastructure, does not require any fax boards, it's all software and uses T.38 with Voice gateways and CCM. Take a look at the Partner Solution catalog. XMediusFAX is a certified CTDP solution.

sjones226 · ‎10-23-2007

Thank you for your response. We have looked into this offering as well, yet still seeking to deploy the Cisco-branded solution.

clarocque · ‎10-23-2007

Well, I'm sorry to hear that :-) You will have quite a challenge with the RightFax product to make it work reliably accross multiple locations on a Cisco VoIP network. The solution requires expensive fax boards, it is out priced and will be a nightmare, especially V9.3. you may want to re-consider your options. You should talk to other engineers in the Cisco circles to get a better insight. Good luck any way...

Cheers,

Christian

sjones226 · ‎10-23-2007

Thanks.