We are in the process of upgrading IPCC Express from 4.0.4 to 4.0.5. The Cisco Agent Desktop upgrade requires Administrative Rights to the Local PC in order for the Desktop upgrade to be successful. Is there a way to just grant rights to the particular folders and\or registry keys that need to be updated without giving the End Users full Desktop Administrative rights? If so, what folders/registry permissions need to be assigned?
I have this problem too.