- Silver, 250 points or more
The client has Cisco Call Manager Express with AIM-CUE. Everything was working fine until voice mail sessions started to have static and gasp. Therefore, when a caller leaves a voice message for the user or the user tries to record his own voice message, a gasp and static are recorded.
Remark: during normal calls the user does not hear any static or gasp. The issue is within the network between the CUE or CME.