3rd party call loggin software

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Sep 18th, 2007
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dear folks,

what all configuration is required on callmanager to integrate callmanager 4.2 with third party call logging software(proteus CTI data).also when i configured call logging software its not able to reach callmanager i checked the port (1050) is also correct as this is the default option.

thx for your support.


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rodoneal60 Tue, 09/18/2007 - 10:44
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You might try including the Proteus CTI server IP Address in the Callmanger HOST file list. The file is located under the etc directory.

sandeep pokhriyal Wed, 09/19/2007 - 03:54
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thxx for your reply.

can you please suggest some docs for configuration on the call manager side to integrate with third party call logging software.



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