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3rd party call loggin software

sandeep pokhriyal
Level 1
Level 1

‎09-18-2007 05:23 AM - edited ‎03-14-2019 11:35 PM

dear folks,

what all configuration is required on callmanager to integrate callmanager 4.2 with third party call logging software(proteus CTI data).also when i configured call logging software its not able to reach callmanager i checked the port (1050) is also correct as this is the default option.

thx for your support.

regards,

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3 Replies 3

sandeep pokhriyal
Level 1
Level 1

‎09-18-2007 10:07 AM

nobdy for help...

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rodoneal60
Level 1
Level 1

‎09-18-2007 10:44 AM

You might try including the Proteus CTI server IP Address in the Callmanger HOST file list. The file is located under the etc directory.

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sandeep pokhriyal
Level 1
Level 1
In response to rodoneal60

‎09-19-2007 03:54 AM

thxx for your reply.

can you please suggest some docs for configuration on the call manager side to integrate with third party call logging software.

regards.

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