Hlog button not working properly

Unanswered Question
Sep 18th, 2007
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I have a IP Phone 7941 that I placed into a hunt group. All the other users hit the HLog button and the "logged out from hunt group" message disappears. This one particular phone shows the message "logged out from hunt group" whether it is logged in or out from the hunt group. The CME shows it as logged on but her display does not change. Any ideas?


Thanks.

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sgelli Wed, 09/19/2007 - 11:40
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  • Cisco Employee,

What is the phone load? This looks like a bug on the phone load (CSCsg87192) fixed in 8.2(2)

agonza07 Thu, 09/20/2007 - 13:50
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Yep, upgraded the firmware and that worked. Thanks.

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