Hello, I am using IPCC Enterprise 7.x, CVP 3.1 and am working on a simple application which will allow our callers to enter our agents 5 digit extension, and send the call to them.
I have this working fine, however if I enter an invalid extension (one with no label associated to it because it is invalid) my script just ends and the router requery does not kick off.
I was hoping I could do something along the lines of route to the 5 digit nubmer the user entered, if it times out (either by requery due to station just ringing, or invalid) I could reprompt them.
On an invalid extension, my router requery value is: 4, and my Router Error Code is 435.
Does anyone know how I could code this application?