IPCC Enterprise 7.1 - automatic reskilling?

Unanswered Question
Sep 18th, 2007
User Badges:

Has anyone found a way to automate agent reskilling? For example, say a group of agents have skills 1,2, and 3 and during the day misc additional skills are added to individual profiles within the group. Is there a way to run a script that would return all agent skill profiles back to the default 1, 2, 3?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
adignan Thu, 09/20/2007 - 20:17
User Badges:
  • Blue, 1500 points or more

Not possible within any built-in functions of UCCE.


please rate helpful posts.


adignan - berbee

Actions

This Discussion