Unity Networking

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Sep 18th, 2007
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I have two Unity systems using Unified messaging both on version 4.1. One uses Exchange 2003 as it's mail store and the other uses Lotus Domino. Both Unity servers are connected to a single CallManager cluster. The issue I'd like to resolve is when callers call in and try to do a company lookup for a person that is on the server that they are not connected to, they cannot locate that user. Is there any way to network these two Unity servers together so a global Directory Handler can be used and users can call in and check their messages regardless of which Unity server they are connected to?


Thank you in advance for any assistance.


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Ginger Dillon Tue, 09/18/2007 - 15:29
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Hi -

The cross-server log on functionality is enabled when two Unity servers are digitally networked. You cannot digitally network a Unity/Exchange server with a Unity/Domino server. However, there is additional functionality you can provide for directory lookups and identified subscriber messaging for these two Unity servers by using VPIM networking. These two links might be of value:

1.http://www.cisco.com/en/US/customer/docs/voice_ip_comm/unity/405/networking/guide/dom/net0555.html

2.http://www.cisco.com/en/US/customer/docs/voice_ip_comm/unity/405/networking/guide/dom/net_0550.html

Ginger

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