I want to revamp my Teams in CRS. I would like to consolidate and rename some of them and change a lot of members groups. Is there any reason I should be worried doing this? Will this effect anything else? i.e. CSQ's. I am doing this to reorganize the layout of the Cisco Supervisor Desktop.
Yes it will take effect immediately. The agents or users have to logout and logback in to see the change.
Good luck. if this helps please rate.