CSA on Call Manager Subscriber

Answered Question
Sep 19th, 2007
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I have a newly installed CCM Subscriber that the Cisco Secuirty Agent did not install during the install process. Does the server need the agent?


Or did I miss something during the install process?


Correct Answer by Rob Huffman about 9 years 9 months ago

Hi Ronnie,


The CSA Agent should be installed on all servers in the cluster including Subscriber servers. This Agent is automatically installed in CCM 5.x and CCM 6.x versions but is a manual procedure in 4.x versions. Here is a nice doc that explains these topics really well;


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/csa/6_0/csaccm60.pdf


Hope this helps!

Rob



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Correct Answer
Rob Huffman Wed, 09/19/2007 - 04:58
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Hi Ronnie,


The CSA Agent should be installed on all servers in the cluster including Subscriber servers. This Agent is automatically installed in CCM 5.x and CCM 6.x versions but is a manual procedure in 4.x versions. Here is a nice doc that explains these topics really well;


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/csa/6_0/csaccm60.pdf


Hope this helps!

Rob



Please remember to rate helpful posts.....

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