Solved: Consultative transfer appears to now be blind transferring..

davieshuw · ‎09-19-2007

I had consultative transfer working fine (CME).. but it now appears to have stopped working

My config is below. When I transfer a call it is blind transferred.. any ideas?

transfer-system full-consult dss

transfer-pattern 9.T

transfer-pattern .T

secondary-dialtone 9

rchilcote · ‎09-19-2007

Your ephone-dns also need to be dual-line. I also recommend being more specific with the transfer-pattern command. For instance if your internal numbers are in the range of 3000 to 3999, use the transfer-pattern 3... command. This prevents the pause that may be there after transferring when only having the .T pattern.

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rchilcote · ‎09-19-2007

Your ephone-dns also need to be dual-line. I also recommend being more specific with the transfer-pattern command. For instance if your internal numbers are in the range of 3000 to 3999, use the transfer-pattern 3... command. This prevents the pause that may be there after transferring when only having the .T pattern.

davieshuw · ‎09-20-2007

It would appear that my dual-line is missing from all of my ephone-dn's. Ive replaced them and my consult is back. Thanks very much!!