09-19-2007 11:08 AM - edited 03-09-2019 06:51 PM
Hello. I just upgraded to a new Dell PC with WinXP Pro. It has IE 7. When I connect to my PIX, I go through all the login prompts and the new IE 7 window stays on "Loading PIX Device Manager. Please wait...". I can't get the PDM up!
Thanks in advance for any suggestions on what to do.
Carlos
09-21-2007 01:27 PM
I would first check if you have the latest version of java.
09-24-2007 03:35 AM
Yes, the latest version of java is installed.
09-21-2007 02:00 PM
Hi Carlos.
You don't mention what version of PDM you're running, but this may be applicable. As mentioned, the issue you are facing is likely with the Java version running on the machine from which you are trying to launch PDM.
Here is some background information regarding this.
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Please have a look at this Cisco Field Notice.
http://www.cisco.com/en/US/customer/products/hw/vpndevc/ps4077/products_fiel
d_notice09186a008046c805.shtml
Here are some links from the Sun Site
Bug Filed with Sun for Java 1.5:
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6250137
Java Forum discussion on Java 1.5 errors:
http://forums.java.sun.com/thread.jspa?threadID=610328&tstart=0
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The Resolution is to upgrade the PDM version on the PIX firewall to 3.0.4. Again, I don't know what you're currently running, but perhaps it's older than 3.0.4?
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