×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Call Forward Busy - Does not work

Unanswered Question
Sep 20th, 2007
User Badges:

We are using CCM version 3.3.5


When I put a number in the destination field next to forward busy for a directory number and call the directory number and call back on another phone then the call should be diverted to the destination I put there.

It does not do this but goes to voice mail for the phone at the directory number. What else do I have to do to make this work?


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
pklos Thu, 09/20/2007 - 06:37
User Badges:
  • Silver, 250 points or more

You have to uncheck voicemail checkbox before CFNA number.


--

regards,

pk

Actions

This Discussion