I needed to modify caller ID for a group of phones.
So I have created a calling search space with a single partition. I have a translation pattern in this partition which has a calling search space that can see every other number. On this translation pattern I modify the calling number.
This all works fine for calling other phones. But when I try and call an IPCC express route point I get a busy signal .
I can see the call hitting the Route point then the CTI port but then it just gets a busy signal.
The CSS on the translation pattern can see the route point and CTI ports and all the regions are the same
Any idea why this might be happening
CM version = 4.1-3
IPCC version 4.04