I can not activate the VWIC2-2MFT-T1/E1 card on a cisco 2821 router

implementation_ipt · ‎09-21-2007

Hi all,

I have a Cisco 2821 ROUTER on which I connect a VWIC2-2MFT-T1/E1 card . The problem is that the IOS does not recognize the command "card type E1".

Can someone help?

Please See below the result of the sh ver command on this router:

sonl01-28rt03-pr#sh ver

Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(3f)

RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Compiled Fri 18-Aug-06 18:47 by alnguyen

ROM: System Bootstrap, Version 12.4(1r) [hqluong 1r], RELEASE SOFTWARE (fc1)

sonl01-28rt03-pr uptime is 9 minutes

System returned to ROM by power-on

System image file is "flash:c2800nm-advipservicesk9-mz.124-3f.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 2821 (revision 53.50) with 249856K/12288K bytes of memory.

Processor board ID FCZ103570HM

2 Gigabit Ethernet interfaces

2 Channelized (E1 or T1)/PRI ports

2 Virtual Private Network (VPN) Modules

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

spremkumar · ‎09-21-2007

hi

can you try card type e1 x (x slot number where the card is installed) ?

regds

implementation_ipt · ‎09-21-2007

Hi,

The problem is that I do not see the command "card" when I type "?" on the configuration mode, thus When I type the "card type e1 x " command the router replies me that this is an unknown command.

Thanks for your help!

pstebner1 · ‎09-21-2007

Try "controller e1 0/0"

hth,

Paul

specialed351 · ‎09-21-2007

are you saying that the serial interfaces aren't showing up or the controllers?

implementation_ipt · ‎09-21-2007

Hi,

I am saying that I don't even see the "card type " command on the conf mode of my router.

You'll see in attached the available commands on the conf mode of my router.

pstebner1 · ‎09-21-2007

I'm pretty sure that tyhe card-type command does not apply to VWICs. You can accomplish the config by using the "controller e1 0/0" (or whichever controller it is) command,

and then entering you framing type, etc.

hth,

Paul

wochanda · ‎09-21-2007

Is the router recognizing the cards? Please provide 'show diag'.

implementation_ipt · ‎09-21-2007

No the router doen not recognize the card. see in attached the results of the sh diag command

Thanks for your help!

pstebner1 · ‎09-21-2007

what slot do you have the VWIC in?

edit: Have you tried another slot? Also, that IOS is rather old. Have you considered updating it?

Also, Specialed351, my 2811 does show my VWIC-2MFT-T1 on a sh diag.

P

specialed351 · ‎09-21-2007

but the router does see the card in the "show ver". Did you try the command even though it does not show? there are some commands that do not show on a "?"...if it is true e1 t1 you have to specify.

cyber-burn · ‎09-21-2007

More then likely you have a bad slot in the router or a bad vwic. I had the same problem with one of my 2820s and I had to have TAC replace the vwic. I try moving the vwic to another slot. If that doesn't work, its probably bad.

msellemnad · ‎09-23-2007

Are all LED on the vwic off ?

Regards,

implementation_ipt · ‎09-24-2007

Hi,

I updated the IOS and it now works. Thanks all for your support.