Password recovery for CM 5.0 on VM Ware

Unanswered Question
Sep 21st, 2007

I have a CM 5.0 installed on a VM ware on my laptop. I use it to practice call manager configurations. Stupid me, I lost the username and password for the web access on the CM 5.0. Now, I am unable to access the call manager. Does any one have an idea how to recover username and password for this scenario. I checked CCO. It only gives information for the actual CM.I am trying to avoid reinstallation.

Thanks,

Yohannes

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Overall Rating: 5 (3 ratings)
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gogasca Fri, 09/21/2007 - 09:37

Hi Yohannes,

From the CLI run:

run sql update applicationuser set password='f3f84fcd7934cd48ef4fef0d9057c21d000ffe229fbd0a247ee491927aa30f02'? where name='CCMAdministrator'

This sets the password for CCMAdministrator to ciscocisco

As of 5.1.1 the command is

utils reset_ui_administrator_password

yohannes.moges Fri, 09/21/2007 - 09:51

Thanks for the quick response. But how do I access the CLI ? I couldn't get to the box at all. Are you refering to the VMware CLI?

yohannes.moges Sun, 09/30/2007 - 16:57

Anyone I would appreciate your help. Otherwise, I have no choice but reinstall.

Thanks,

Yohannes

gogasca Sun, 09/30/2007 - 17:03

No to the CallManager CLI

find out what IP address you used and download putty.exe or other SSH client and access from that.

In cisco.com you do a quick search which will give you more information for CCM CLI.

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