09-21-2007 08:12 AM - edited 03-14-2019 11:40 PM
I have a CM 5.0 installed on a VM ware on my laptop. I use it to practice call manager configurations. Stupid me, I lost the username and password for the web access on the CM 5.0. Now, I am unable to access the call manager. Does any one have an idea how to recover username and password for this scenario. I checked CCO. It only gives information for the actual CM.I am trying to avoid reinstallation.
Thanks,
Yohannes
09-21-2007 09:37 AM
Hi Yohannes,
From the CLI run:
run sql update applicationuser set password='f3f84fcd7934cd48ef4fef0d9057c21d000ffe229fbd0a247ee491927aa30f02'? where name='CCMAdministrator'
This sets the password for CCMAdministrator to ciscocisco
As of 5.1.1 the command is
utils reset_ui_administrator_password
09-21-2007 09:51 AM
Thanks for the quick response. But how do I access the CLI ? I couldn't get to the box at all. Are you refering to the VMware CLI?
09-30-2007 04:57 PM
Anyone I would appreciate your help. Otherwise, I have no choice but reinstall.
Thanks,
Yohannes
09-30-2007 05:03 PM
No to the CallManager CLI
find out what IP address you used and download putty.exe or other SSH client and access from that.
In cisco.com you do a quick search which will give you more information for CCM CLI.
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