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Stream MOH locally from router, rather than from CCM

mmertens
Level 1
Level 1

I've done this once before but am missing something this time. I have my MOH source file set for multicast with address 239.1.1. port 16384 (using G711) and have the MRG set to allow multicast.

Device Pool's MRGL was updated and phones reset.

The remote site GW router does not have SRST configured, but I entered for streaming MOH locally:

int loopback0

ip address 172.16.126.1

int fas 0/0.2

description Phones

ip address 172.16.26.1

ccm-manager music-on-hold

call-manager-fallback

ip source-address 172.16.26.1 port 2000

max-conferences 8

max-ephones 42

max-dn 144

moh test.wav

multicast moh 239.1.1.1 port 16384 route 172.16.126.1 172.16.26.1

The person on hold only hears the announciator. I've tried setting the IP source-address of 172.16.126.1 under call-manager-fallback but that didn't buy me anything.

ephone moh debug:

Sep 19 22:21:22.241: MoH route If FastEthernet0/0.2 ETHERNET 172.16.26.1 via ARP

Sep 19 22:21:24.653: ifs_read flash:test.wav end of file at 183520 read 6920 = 1

90440

Sep 19 22:21:24.657: moh tail fill from 58 at 0x47894388 length 1080

Sep 19 22:21:27.453: MoH route If Loopback0 46 172.16.126.1 via 172.16.126.1

Sep 19 22:21:27.453: MoH route If FastEthernet0/0.2 ETHERNET 172.16.26.1 via ARP

Sep 19 22:21:32.748: MoH route If Loopback0 46 172.16.126.1 via 172.16.126.1

Sep 19 22:21:32.748: MoH route If FastEthernet0/0.2 ETHERNET 172.16.26.1 via ARP

Sep 19 22:21:37.980: MoH route If Loopback0 46 172.16.126.1 via 172.16.126.1

Any ideas?????

THANKS!!!

Mike.

3 Replies 3

Can you paste the output for

show ephone sum

for example

R-DELab#sh ephone sum

Max Conferences 8 with 0 active (2 allowed)

Skinny Music On Hold Status

Active MOH clients 0 (max 96), Media Clients 0

File moh.wav type WAVE Media_Payload_G711Ulaw64k 160 bytes <<<

Moh multicast on 239.1.1.1 port 16384 via 10.10.10.10

R-DELab#

Your MOH may be corupt.

Active MOH clients 0 (max 96), Media clients 0

File test.wav type WAVE Media_Payload_G711Ulaw64k 160 bytes

Moh multicast on 239.1.1.1 port 16384 via 172.16.26.1 via 172.16.126.1

Do you have multicast enabled on the router and applied to both loopback and f0/2 interface?

ip multicast-routing

interface Loopback0

ip pim sparse-mode

interface FastEthernet0/0.2

ip pim sparse-mode

ccm-manager music-on-hold

moh moh.wav

multicast moh 239.1.1.1 port 16384 route 172.16.126.1

You can just apply multicast moh to loopback it will multicast out all interfaces you have multicast applied to.

If it still doesn't work with the above config try a reload. I have had to reload in the past when I changes MOH. Maybe I just didn't give it enough time....

Ronnie

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