how can i direct all messages from cisco ip phone to email box,

Answered Question
Sep 21st, 2007

I am using cisco callmanager and cisco unified messaging system .how can i direct all messages from cisco ip phone to email box,

I have this problem too.
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Correct Answer by Ginger Dillon about 9 years 2 months ago

Hi -

You can do this 2 ways:

- Use the IP phone's CFwdAll soft key and press the Messages button.

- OR On the CallManager DN configuration, check the box the forwards all calls immediately to voicemail.

Caveat - the user's DN config must have the Unity voicemail profile configured. There must be an existing Unity to CallManager integration so that pressing the Messages button rings Unity.

Ginger

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Correct Answer
Ginger Dillon Fri, 09/21/2007 - 15:47

Hi -

You can do this 2 ways:

- Use the IP phone's CFwdAll soft key and press the Messages button.

- OR On the CallManager DN configuration, check the box the forwards all calls immediately to voicemail.

Caveat - the user's DN config must have the Unity voicemail profile configured. There must be an existing Unity to CallManager integration so that pressing the Messages button rings Unity.

Ginger

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