CVP RONA with network type 10

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Sep 24th, 2007
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The RONA work properly but, The issue is: when the last Agent doesn't answer, the call doesn't return in queue and we have the CVPerror wave.

Versions : ICM 7.1.3 with ES24, CVP 4.0.2 with network vru type 10 and CCM 4.2.3.

If i configure CVP with network type2 and 7, the rona is OK.

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a.luparelli Mon, 10/15/2007 - 02:03
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I have same Issue, have you solved the problem?



Riccardo Bua Mon, 10/15/2007 - 02:35
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  • Cisco Employee,

Hi Antonio,

please raise a TAC SR also to keep track of it, like the other partner did.




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