CVP RONA with network type 10

Unanswered Question
Sep 24th, 2007

The RONA work properly but, The issue is: when the last Agent doesn't answer, the call doesn't return in queue and we have the CVPerror wave.

Versions : ICM 7.1.3 with ES24, CVP 4.0.2 with network vru type 10 and CCM 4.2.3.

If i configure CVP with network type2 and 7, the rona is OK.

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Riccardo Bua Mon, 10/15/2007 - 02:35

Hi Antonio,


please raise a TAC SR also to keep track of it, like the other partner did.


Thanks,


Riccardo

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