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CVP RONA with network type 10

Abdelhay Guirache
Level 1
Level 1

‎09-24-2007 01:18 AM - edited ‎03-14-2019 01:20 AM

The RONA work properly but, The issue is: when the last Agent doesn't answer, the call doesn't return in queue and we have the CVPerror wave.

Versions : ICM 7.1.3 with ES24, CVP 4.0.2 with network vru type 10 and CCM 4.2.3.

If i configure CVP with network type2 and 7, the rona is OK.

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3 Replies 3

a.luparelli
Level 1
Level 1

‎10-15-2007 02:03 AM

I have same Issue, have you solved the problem?

How?

Tnx

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Riccardo Bua
Level 5
Level 5
In response to a.luparelli

‎10-15-2007 02:35 AM

Hi Antonio,

please raise a TAC SR also to keep track of it, like the other partner did.

Thanks,

Riccardo

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Abdelhay Guirache
Level 1
Level 1
In response to a.luparelli

‎10-18-2007 01:35 AM

Not yet.

Regards,

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