20 seconds to make an international call

r.vanschendel · ‎09-24-2007

Hi

We have a Cisco 4.2.3 CCM

When we place an international call we must wait about 20 seconds after the last digit before there is a call setup.

Is there a timer on the CCM so that we can reduce the 20 seconds until 5 seconds ?

Rob Huffman · ‎09-24-2007

Hi Rene,

Here is a good doc that explains the necessary steps;

Delay in Call Establishment: Configuring the Interdigit Timeout

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dab26.shtml

Hope this helps!

Rob

wschochet · ‎09-24-2007

Another method may be to try and more closely match your route patterns to your dial strings.

use 9.011!# instead of 9.011! and have the users enter the # key after the number is complete.

If that doesn;t work, insert a test pattern that exactly matches your dial stinrg. That should help you determinw whether the issue lies within CCM or at the carrier.