Alerting name & Extension Mobility

Unanswered Question
Sep 25th, 2007
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Hello!


I'm implementing Extension Mobility feature now, and encountered a problem:

Alerting Name doesn't display on IP Phone. Only caller number displayed.

Why alerting name don't take up information from End User database?

In End Users I have some peoples with user ID, passwords, firs and last name etc.


CallManager 5.1


Thank you.


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pklos Tue, 09/25/2007 - 07:41
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Extension Mobility user data is not used for call routing. You can set alerting name for device profile's line for each user.


DanatShekhe Tue, 09/25/2007 - 08:00
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is it possible any method for setting up alerting name automaticly from End User database?

pklos Tue, 09/25/2007 - 09:22
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You can do it using AXL API.

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