09-25-2007 09:44 AM - edited 03-14-2019 11:44 PM
I have built the One Button Agent Login service and subscribed a test EM agent to it, but I get an error when trying to use it that says: "Error, Invalid Input". If I log the agent in through EM it works fine. If I paste the URL provided by Cisco into my browser, it looks like this:
<CiscoIPPhoneText>
<Title>Error</Title>
<Text>Invalid input.</Text>
<Prompt />
- <SoftKeyItem>
<Name>OK</Name>
<URL>Key:Services</URL>
<Position>1</Position>
</SoftKeyItem>
</CiscoIPPhoneText>
Can someone help me with this? Thanks!
Brett
09-25-2007 10:32 AM
Could you provide more info about your service configuration?
09-25-2007 11:37 AM
I built the service according to Cisco's recommendations with
Username
Password
Extension
and pointed it to the URL that looks like this with the IP address to my IPCC Express server:
http://xxx.xxx.xxx.xx:yyyy/ipphone/jsp/sciphonexml/IPAgentLogin.jsp
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