09-25-2007 07:34 PM
Hi, when I try the inventory report I got the following message:
"The selected device does not have inventory data to display in the report"
Everything seems ok on credentials and I other 3 devices (same hardware) that I am not facing the problem.
Any ideas?
09-25-2007 07:40 PM
What type of device is this?
Do all credentials pass in the Check Device Credentials? Specifically snmp
09-25-2007 11:50 PM
It's a Cisco 2651 XM.
All credentials pass. Exactly the same of other 3 2651 XM.
I've already tried deleting and adding device again but still doesn't work.
09-26-2007 12:33 AM
When try to "update inventory" the job fails and I get the following result:
RICS0001: Internal Error
09-26-2007 06:00 AM
What version of RME are you running?
This looks like it may be bug CSCse52700
If you delete and re-add the device do you still get the same error?
09-26-2007 07:55 PM
Actually I have 7 cisco 2651 XM with the same problem.
The funny thing is that I am just having problems with 7..other 2651 with same IOS version are all ok. Does it make sense?
RME 4.0.4
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