Conferencing Issues

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Sep 26th, 2007
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Hi,


When external users try to conference, only one user can be on a conference where as the maximum participants configured on service parameters is 15. This was working earlier. I am running CCM 4.2(2). Primary hardware transcoder is a 2821 router. Aprreciate replies.


Thanks

Rathish


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rathish_ram Wed, 09/26/2007 - 12:34
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Only one external user is able to get on to the meet-me conference. Internally it is able to accomodate upto 15 calls. Kindly help.

Zin.Karzazi Thu, 09/27/2007 - 03:34
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What happens to the second Caller exactly when he calls in? activate CCM traces and see if the CDR recorded anything about the second Call.

rathish_ram Thu, 09/27/2007 - 03:47
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YOu know what i resolved this issue by checking the Media Termination Point checkbox on the gateway list. This was for the gateway that was the priority 1 transcoder/conferencing resource for the CCM.

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