Solved: MOH CCM 4.1(3)

Peterson Cristovam · ‎09-28-2007

Hi

We have a CCM 4.x in our lab, change site and the MOH of telephony stop of the play. I restart de TFTP and MOH Server but nothing!

We are using CISCO2801 like MGCP gateway.

Thanks

Peterson

mchandak · ‎10-04-2007

MoH by default does not support G729, but you can configure CallManager such that it can stream G.729 as well. To do this you need to go to Service Parameters for Ip Voice Media Streaming Application and for the field "Supported MOH Codecs ", check G729 along with G711.

Hope this helps

View solution in original post

thisisshanky · ‎09-28-2007

Did you change ip address on your callmanager ?

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Peterson Cristovam · ‎09-28-2007

Hi

No it's same.

The ccm is tftp server too(lab)

The telephony is registered, the calls is ok.

I create a connection by ISDN by Siemens and the telephony "see" the telephony of Siemens side, but when I press hold button, only a beep sound.

thisisshanky · ‎09-28-2007

make sure the MRGL, MRGs in use with the phones in question, have a MOH server listed.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Peterson Cristovam · ‎09-28-2007

Hi

See attachments

Thanks

Peterson Cristovam · ‎09-28-2007

Hi

See attachments 2

Thanks

Peterson Cristovam · ‎09-28-2007

Hi

See attachments 3

Thanks

Peterson Cristovam · ‎10-04-2007

Hi

I found the problem.

The MOH don't play in G.729, only in G.711.

I don't know why! The MOH Audio Source is ok to G.729.

Thanks

mchandak · ‎10-04-2007

MoH by default does not support G729, but you can configure CallManager such that it can stream G.729 as well. To do this you need to go to Service Parameters for Ip Voice Media Streaming Application and for the field "Supported MOH Codecs ", check G729 along with G711.

Hope this helps