UCCX 4-5 Menu in script plays "Please try again"

Unanswered Question
Sep 28th, 2007
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I have a menu option in a new script under UCCX 4.5. When I press any menu option such as 1 or 2 or etc I get ?Please try again? from UCCX, like it doesn?t understand my dtmf tones? I did flash the input buffer?


I know Unity requires dtmf alphanumeric, what does UCCX require? Our Unity Connection 2.0 is working fine with DTMF, just UCCX 4-5 doesn?t recognize the prompts.



Show run | begin mgcp

mgcp

mgcp call-agent 172.16.8.21 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode cisco

no mgcp timer receive-rtcp

mgcp bind control source-interface GigabitEthernet0/0

mgcp bind media source-interface GigabitEthernet0/0


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