E-mail Manager Option for UCCE

Unanswered Question
Sep 30th, 2007

I am looking at implementing E-mail, Fax & SMS channels to UCCE (ie IPCC Enterprise. I currently have Voice Recognition (Nuance) and IP IVR. I'm not sure if the Cisco E-mail Manager Option is the best solution when I still need to cater for Fax & SMS. Any suggestions?

I have this problem too.
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Edison Ortiz Sun, 09/30/2007 - 08:56

I'm afraid you posted in the wrong forum.

Head over to the Unified Communications section.


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