We are using ipfx mailbox system for our CCM 4.1. We got 2 locations (Syd and Mel) to be specific. Dialing thru phone is working perfectly. but our issue is when we used the dial button of the ipfx plugin in outlook , phone is sometimes converting 02 numbers to 03 number and it only happen in Mel location. So when calling external #, i.e. +61 2 56423121 it becomes +61 3 56423121.
Can anyone help me? or where to look at?
The area code you need to check will be on the individual PC's not the IPFX server, in the control pannel under phone and modem options. That is where the IPFX Outlook pluggin looks to dial numbers. So it doesn't matter where the person travels to as long as the pc they are using has the area code configured correctly.