Can't start AvT (Administration via Telephone) on Unity Express

Unanswered Question
Oct 1st, 2007

Hi all,

I have an UC500, which actually runs CME and Unity Express, and try to start with AvT. I've configured is as sayd in the document:

You can also enter the auto attendant and AvT numbers when running the Cisco Unity Express GUI Initialization Wizard or from the Voice Mail > Call Handling or Administration > Call-in Numbers windows in the GUI.

When i dial the number it says "Unknown number".

Does anyone has any idea where to start troubleshooting?

I have this problem too.
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leeflang Mon, 10/01/2007 - 02:49


I've figured it out myself.

In de UC500 you have to add an dial-peer by hand. This isn't something the wizard does. So i've added:

dial-peer voice 2002 voip

description ** cue Administration via Telephone number **

destination-pattern 400

session protocol sipv2

session target ipv4:

dtmf-relay sip-notify

codec g711ulaw

no vad


And it works.

Hope it's usefull for someone :)


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