BAT

Answered Question
Oct 1st, 2007

Hi All,

I am trying to install BAT plugin in CCM 4.2(1)sr1b but message is comming "would you like to reinstall 5.2(1b)" in Publisher.

I just wanted to confirm should I go ahead with this so as to avoid any problem in future in Publisher.

Also, is there any way to find which BAT version is presently installed in CCM?

regds,

aman

I have this problem too.
0 votes
Correct Answer by rob.huffman about 9 years 3 months ago

Hi Aman,

This version of BAT is supported with CCM 4.2(1) so you should be "good to go". Here is the Matrix;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_software_versions_comparison.html

Here is how to find the current version that is installed;

Finding the BAT Version

To find the current version of BAT, choose Help > About Bulk Administration Tool > Details.

To find the current version of BAT from Cisco CallManager Administration, choose Help > Component Versions.

If BAT is not currently installed, you can find the version of BAT that is available with Cisco CallManager without installing it. To do this

--------------------------------------------------------------------------------

Step 1 Download the BAT application from the Cisco CallManager Install Plugins window.

Step 2 Right-click the file BulkAdministrationTool.exe, choose Properties, and then choose Product Version.

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_user_guide_chapter09186a00805560e8.html

Hope this helps!

Rob

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Correct Answer
rob.huffman Mon, 10/01/2007 - 05:04

Hi Aman,

This version of BAT is supported with CCM 4.2(1) so you should be "good to go". Here is the Matrix;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_software_versions_comparison.html

Here is how to find the current version that is installed;

Finding the BAT Version

To find the current version of BAT, choose Help > About Bulk Administration Tool > Details.

To find the current version of BAT from Cisco CallManager Administration, choose Help > Component Versions.

If BAT is not currently installed, you can find the version of BAT that is available with Cisco CallManager without installing it. To do this

--------------------------------------------------------------------------------

Step 1 Download the BAT application from the Cisco CallManager Install Plugins window.

Step 2 Right-click the file BulkAdministrationTool.exe, choose Properties, and then choose Product Version.

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_user_guide_chapter09186a00805560e8.html

Hope this helps!

Rob

amansoi_5 Wed, 10/03/2007 - 20:26

Hi Rob,

Thanks for the help. My problem got resolved. After installing the BAT version 5.2(1b), I did not find option to upload /Download files. . We used CONFIGURE--->USERS--->INSERT USERS to insert *.csv file. Further, *.csv was used to update file user CONFIGURE-->USERS--->UPDATE USERS.

regds,

aman

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