10-01-2007 11:12 AM
Hope this is the correct place to post my issue, I'm running CCME on a 2801 with IOS c2801-ipvoicek9-mz.124-11.T.bin, I can make calls ok and also receive them ok, my problems start when I do not answer the call; I have tested this using my mobile; when I call my land line it rings as normal but if I end the call from the mobile the phone keeps ringing for another two minutes, does anybody know what is causing the FXO to hold the call for another two minutes
Many Thanks
Martyn
Solved! Go to Solution.
10-01-2007 02:00 PM
Do you use connection plar under voice-port and if so do you have opx option of the command ? That makes the router no answer the call unless the destination extension is picked up.
Then you can encouer similar issues if the call is answered, for example auto-attendant, etc.
For this you have to configure some kind of supervisory disconnection, see;
http://cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml
Hope this helps, please rate post if it does!
10-02-2007 12:22 PM
Please enable opx in connection plar.
"disconnect anytone" is know to now work, you must enter the precise tone definitions unless your telco can enable ground start, or power denial.
10-01-2007 02:00 PM
Do you use connection plar under voice-port and if so do you have opx option of the command ? That makes the router no answer the call unless the destination extension is picked up.
Then you can encouer similar issues if the call is answered, for example auto-attendant, etc.
For this you have to configure some kind of supervisory disconnection, see;
http://cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml
Hope this helps, please rate post if it does!
10-02-2007 12:19 AM
No joy I'm afraid. I have tried the following and any more suggestions would be greatly received
voice-port 0/1/0
translation-profile incoming 201
groundstart auto-tip
cptone GB
timing sup-disconnect 85
connection plar 1000
impedance complex5
description *** Voice Port ***
caller-id enable
voice-port 0/1/0
supervisory disconnect anytone
(omitted further output)
voice-port 0/1/0
no battery-reversal
(omitted further output)
10-02-2007 12:22 PM
Please enable opx in connection plar.
"disconnect anytone" is know to now work, you must enter the precise tone definitions unless your telco can enable ground start, or power denial.
10-03-2007 01:52 AM
Fantastic, that worked a treat
10-03-2007 02:57 AM
How do you work out the issues with AA, as you mentioned I'm not having issues with AA not hanging up
Thanks
Martyn
10-03-2007 11:27 AM
Ask telco if they can remove power when remote disconnects firsts. if they can as usually is the case, you must configure a custom tone detect as indicated in the document linked, that matches the tones used by telco. Use it with the "midcall" option.
Thanks for the nice rating and good luck!
10-03-2007 01:33 PM
I menat, "if they cannot" in the post above, sorry.
10-04-2007 12:06 AM
Hi
I have the issue with AA from CUE, the FXO port stay off hook for a while, so if you can show me your config to see the AA it would be great.
here is the mine
voice class custom-cptone bolivar
dualtone disconnect
frequency 1450
cadence 500 500
voice-port 0/1/0
supervisory disconnect dualtone mid-call
supervisory custom-cptone bolivar
no battery-reversal
no vad
cptone VE
timeouts call-disconnect 5
timeouts wait-release 5
timing hookflash-out 100
timing guard-out 300
connection plar opx 105598 <---- AA RP
station-id name L1 XXXXXXXX
station-id number XXXXXXXX
If I change the DN from the RP to an IP Phone and this not answer the call everything work as expected
Thanks for any help you could give me
10-04-2007 03:16 AM
Hola,
can you verify, that indeed the tone you configured is actually sent when remote party hang up?
Beside, the database at:
http://www.3amsystems.com/wireline/tone-search.htm?start=0&kCountry=187&kTone=&frequency=&cadence=
indicates 1440 Hz for "howler", not 1450.
When in doubt, you ca take a recording and post it here for frequency analysis.
10-04-2007 07:35 AM
Thanks for your answer and for the database, a awesome resource, I will do a try later at this day changing the frequency to 1440 in order to see what happen if I change the tone....
But how can I do to record this tonr from router, it is using the test voice port command? I do some sweep test with this command but I don?t know if this is enough.
Thanks in advanced
Freddy Bello
10-04-2007 04:26 AM
Hi,Martyn
1) could you enable supervision disconnect
2) Pls reference BugID:CSCsi43340
I have same issue and open TAC case, TAC confirm it's a bug and open bug case.
Good lucky!
10-04-2007 08:41 AM
Would that be supervision disconnect or supervision disconnect with anytone, Dualtone or Signal
Thanks for pointing me in the direction of the TAC case
Martyn
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