Unity 4.05 MWI and voicemail problem

Unanswered Question
Oct 2nd, 2007


I installed Unity 4.05 (UM) with Exch and AD on the same server , it's orking with CCM 4.1.3

I could leave a message to subscriber, - But there is no MWI ,and also I can get in to subscriber voice-mailbox, then there is a prompt "Enter your password", I enter the password , there is a prompt "you have no new messages"

I checked all configuration - and it's O.K.

any help?


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Justin Brenton Thu, 10/04/2007 - 11:49

Can you verify that the message is being delivered?

You may want to check your queues in exchange. You can also check in the UnityMTA/Failed folder for any failed messages.

gniryaev Sat, 10/06/2007 - 23:34


I can see that the problem is that I get the prompt that I should record my message, but - The Unity can't record my message !!!

TAnd because of that I can't see the MWI and any sign of the message.

ranpierce Mon, 10/08/2007 - 06:43

Do you mean you hear prompts but Unity can not hear you?

Sounds like one way audio.

Let me look for a doc.


gniryaev Mon, 10/08/2007 - 07:39


Thank you for the reply

I did some tests and I installed the Outlook on my server , I can see that :example "Ext 1004 want to leave a message to 1005, I can see this voice mail with correct file in DRAFTS (Outlook) of User that 1004 is belong to.



This Discussion