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Phantom Extensions

csunni
Level 1
Level 1

Could any one guide me to create voice mail only extensions in CCM integrated with with call express VM?

1 Reply 1

a-vazquez
Level 6
Level 6

use the dialplan-pattern telephony-service command.

Create a translation-rule on the CME for the dial-peer pointing to the CUE. This translation rule is used to convert the E.164 number back to extension number format so it is acceptable to CUE.

This is a configuration example:

voice translation-rule 1

rule 1 /0115982\(....\)/ /\1/

!

!

voice translation-profile cue

translate called 1

dial-peer voice 100 voip

description Voicemail number

translation-profile outgoing cue

destination-pattern 01159829017

session protocol sipv2

session target ipv4:172.16.32.61

codec g711ulaw

no vad

For more information on configuring and troubleshooting CUE and CME, refer to these documents:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/guiadmin/ch4_trbl.html