SCA BB Templates 3.1.0.10

Unanswered Question
Oct 2nd, 2007
User Badges:

When I try to configure the SCE IP Address under the Template Pane, Windows->Preferences->Templates, it stays "please wait, initializing templates..." and doesn't change, so I can't configure anything.


Any Ideas

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
htarra Mon, 10/08/2007 - 10:40
User Badges:
  • Bronze, 100 points or more

Please follow the steps:

- retrieve and re-apply policy to SCE

- check etc/hosts file on the CM server and make sure all ip address of the CM is listed

- RDR formatter configuration in SCE device

- sceconf.py --op=list (list the SCE connected to CM)

- do a netstat -an and make sure that the CM is listening on port 4100 on all ip address of the CM server.

- try to telnet from a client to the CM machine at port 4100 and see if you can get connected

- "dbtables.sh -a" on the CM machine

If the CONF_SE_TZ_OFFSET is missing , then you probably forgot to run

~/cm/bin/jselect-sce-tz.sh , you'll need to run it.

If the timezone is not correct, it will not run as well.

If the INI_VALUES and VALUES_INI_ENG is missing, you'll need to fix the

/etc/hosts ( add real CM IP follow by hostname ) and reapply the policy.

I think this will help.


Actions

This Discussion