CCME Solution Needed

Unanswered Question
Oct 3rd, 2007
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CCME 4.0, CUE 2.3.4

We have the need for the following:

A CEO/Road Warrior has his admin at HQ arrange conference calls. She does an ad-hoc conference to bring in third-parties, then puts herself on hold or mute and continues with her work while the CEO discusses world domination ;-) with the third party. When the conference call is over the third party drops, but the CEO stays on and wants the admin (who's on hold or muted) to somehow be notified that she can resume talking and presumably arrange subsequent conferences. Apparently this "notification after conference completion" was a feature in their past phone system, but is not available in CCME. Anyone with an idea, please respond.

Thanks and regards,

Brian Carscadden

TransNet Corporation


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paolo bevilacqua Wed, 10/03/2007 - 11:20
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I don't think the feature is available.

But I think, after the party drops the line, the display line on admin's phone should change from "conference" to whatever string is normally configured.

Hope this helps, please rate post if it does!


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