10-03-2007 10:58 AM - edited 03-18-2019 07:54 PM
Hello,
We have been receiving this error since the last OS updates, I have searched the Unity Server and Media for this Wav file(AvSubMsgPlayENU426.wav) but cannot locate.
Event Type: Warning
Event Source: CiscoUnity_PhraseServer
Event Category: None
Event ID: 10002
Date: 10/3/2007
Time: 7:04:28 AM
User: N/A
Computer: UNITY
Description:
(MultiUse.cpp) Script: submsgplay_custom_enu.ps (InitPrompt) -- ($FILE:d:\commserver\localize\scripts\enu\submsgplay_enu.ps $LINE:409) "AvSubMsgPlayENU426.wav" not found in search path "D:\CommServer\Localize\Prompts\ENU\G711\" + "AvSubMsgPlay;AvSubSendMsg;AvSubMenu".
10-04-2007 12:12 PM
There is no prompt 426 in the SubMsgPlay- I checked 4.2(1) and 5.0(1) and there's no such prompt and no reference in any .PS (phrase server) file to it.
Any chance someone is getting cute and trying to customize the phrase file? I've seen this type of thing before... I'd copy the SubMsgPlay_ENU.ps file off the install media again over the existing one if that's the case. If not, provide the full version information including any ES installs on the box.
10-06-2007 10:52 AM
There was a missing wav file, I have received this file from Cisco TAC.
06-30-2008 10:14 AM
FYI. We are receiving the same error messages on all of our 44 unity servers. We just recently updated our servers with ES 132 so I guess this must have been introduced during this or an OS update (?)possibly. We will open a TAC ticket to get the missing wave file.
06-30-2008 04:33 PM
wav should be on the install discs, have you looked for it in there?
HTH
javalenc
if this helps, please rate
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: