Solved: Change Caller ID display

red73mustang · ‎10-04-2007

Hi, I'm new to IP phones. I can set them up for users, but I need to change the caller ID on one of our phones and don't know houw. Please help.

Rob Huffman · ‎10-04-2007

Hi Chester,

Here you go :)

Device>Phone> Search for the phone you want to change "by Directory Number">Under Phone Configuration "click on the Directory Number">Directory Number Configuration>Line Settings for this Device>Display "make required name change">Update>Reset

Hope this helps!

Rob

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Rob Huffman · ‎10-04-2007

Hi Chester,

Are you using Callmanager or Callmanager Express?

Let us know,

Rob

red73mustang · ‎10-04-2007

I'm using CallManager.

Rob Huffman · ‎10-04-2007

Hi Chester,

Here you go :)

Device>Phone> Search for the phone you want to change "by Directory Number">Under Phone Configuration "click on the Directory Number">Directory Number Configuration>Line Settings for this Device>Display "make required name change">Update>Reset

Hope this helps!

Rob

red73mustang · ‎10-04-2007

That worked perfectly Rob ! Thanks for your help.

Chet

Rob Huffman · ‎10-04-2007

Hey Chet,

Good stuff! You are most welcome.

Take care,

Rob