Cisco VPN trouble

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dpatkins Thu, 10/04/2007 - 20:24

What version are you using? This is the link to make manually uninstall the client.

http://www.cisco.com/en/US/partner/products/sw/secursw/ps2308/products_tech_note09186a0080094b7f.shtml

You also need to make sure you go to the device manager and remove all the copies of the VPN adapter you have probably installed. This is not good for the VPN client 5.0. Cisco has not published an uninstall for that and registry entries are different.

Hope this helps.

Thanks for your reply. The error message that I get says "A previous version of the VPN Client was recently uninstalled, but the computer was not rebooted. You must reboot your computer before installing the new VPN Client."

Trouble is I have already rebooted several times. I have gone into the registry and removed some suggested lines that refer to the Cisco VPN Client and checked the device manager and found no VPN adapter there.

Do you have any suggestions as to where I might find some additional help on the subject, I am new at this and find myself stuck without any ideas for a next step.

Once again thanks for responding

dpatkins Fri, 10/05/2007 - 12:21

Did you check the link out that was in teh previous email? You do need to follow those instructions. That should give you a clean system and then also remove the VPN adapters.

DavidSAnderson10 Fri, 01/04/2008 - 11:54

I am having the same problem with VPN Client 4.8. Anyone have a solution.

I uninstalled "normally" got the message above then uninstalled manually per the docs on Cisco.com and I still get the message when trying to re-install.

Thanks

DavidSAnderson10 Sat, 01/05/2008 - 11:29

Look for the key:

HKLM\software\microsoft\currentversion\runonce\CISCOREBOOTFLAG

For some reason this key was not removed during the uninstall process. I deleted it and the VPN re-installed properly.

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