Please help: CDR reports issue

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Oct 5th, 2007
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CDR reports don't work. An error is showed in the screen when I execute a new report saying: "Data is not avalaible in the database" but I can export all cdr records and I can see al call detail so data is stored well in CDR database.

Can anybody help me?. Thanks.

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Rob Huffman Fri, 10/05/2007 - 04:27
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Hi Andres,


This document describes why this might happen and how to resolve this issue;


Data is Absent in Reports Created by the CAR Tool


From this good doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml


Hope this helps!

Rob


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