troubleshooting training options?

Unanswered Question
Oct 5th, 2007


I've found a cisco partner that would be willing to teach the course for this retired exam:

I'm wondering how it comes to:

These seem to cover different topics just based on the description. I'm wondering if either one goes more into depth w/ the troubleshooting aspect. At this point I'm not really interested in the certification part. Really just which one would give me a better knowledgebase for troubleshooting. Does anyone here have knowledge of these 2 courses?


I have this problem too.
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ellis_b Tue, 10/09/2007 - 21:25

honestly, if you are not really into the certification part, i wouldnt go for either of those courses. i'm not sure how applicable they are for real-world trouble shooting. the best way to get real world trouble shooting is on the job experience. when you're working on a network, and the core 6509 is acting up, and it's taken down 300 bank that's troubleshooting! :)


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swmorris Thu, 10/25/2007 - 20:24

On the flip side, you'll be on your fifteenth job before you have a decent list of things "not to do". :)

The old CIT class had its good points and bad points, but (like most training) it really depended on who the instructor is.

There are many things that I used to do regarding "trouble ticket" scenarios on equipment that was pre-broken. :) But I haven't had the opportunity to teach CIT in several years now.

Cisco has seen fit to change the focus and thought process of the NP track. :)

There are some Cisco Press books that will help you with the "thinking" involved in good troubleshooting, but I would suggest creating a lab of equipment yourself and perhaps work with some other people locally. You can all take turns in building, breaking or fixing the network and learn lots that way!



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