troubleshooting training options?

Unanswered Question
Oct 5th, 2007

Hello,

I've found a cisco partner that would be willing to teach the course for this retired exam:

http://www.cisco.com/web/learning/le3/current_exams/642-831.html

I'm wondering how it comes to:

http://www.cisco.com/web/learning/le3/current_exams/640-816.html

These seem to cover different topics just based on the description. I'm wondering if either one goes more into depth w/ the troubleshooting aspect. At this point I'm not really interested in the certification part. Really just which one would give me a better knowledgebase for troubleshooting. Does anyone here have knowledge of these 2 courses?

Thanks

I have this problem too.
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ellis_b Tue, 10/09/2007 - 21:25

honestly, if you are not really into the certification part, i wouldnt go for either of those courses. i'm not sure how applicable they are for real-world trouble shooting. the best way to get real world trouble shooting is on the job experience. when you're working on a network, and the core 6509 is acting up, and it's taken down 300 bank branches...now that's troubleshooting! :)

thanks,

Brad Ellis

CCIE#5796 (R&S / Security)

CCSI# 30482

CEO / President

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swmorris Thu, 10/25/2007 - 20:24

On the flip side, you'll be on your fifteenth job before you have a decent list of things "not to do". :)

The old CIT class had its good points and bad points, but (like most training) it really depended on who the instructor is.

There are many things that I used to do regarding "trouble ticket" scenarios on equipment that was pre-broken. :) But I haven't had the opportunity to teach CIT in several years now.

Cisco has seen fit to change the focus and thought process of the NP track. :)

There are some Cisco Press books that will help you with the "thinking" involved in good troubleshooting, but I would suggest creating a lab of equipment yourself and perhaps work with some other people locally. You can all take turns in building, breaking or fixing the network and learn lots that way!

HTH,

Scott

[email protected]

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