CiscoWorks unknown error

Unanswered Question
Oct 5th, 2007
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I?m trying to run the "version summary" from the RME and i get this error:


HTTP Status 500 - Internal Server Error


--------------------------------------------------------------------------------


type Exception report


message Internal Server Error


description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.


exception


java.lang.NullPointerException

at com.cisco.nm.rmeng.genericarchive.Version.(Version.java:453)

at com.cisco.nm.rmeng.genericarchive.Branch.listVersions(Branch.java:479)

at com.cisco.nm.rmeng.config.archive.ConfigFileTypeBranch.listVersions(ConfigFileTypeBranch.java:231)

at com.cisco.nm.rmeng.dcma.client.FileArchiveInfo.getConfigVersions(FileArchiveInfo.java:257)

at com.cisco.nm.rmeng.dcma.ui.action.VersionSummaryAction.getArchivalData(VersionSummaryAction.java:221)

at com.cisco.nm.rmeng.dcma.ui.action.VersionSummaryAction.perform(VersionSummaryAction.java:119)

at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)

at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)

at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)

at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:457)

at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:576)

at java.lang.Thread.run(Thread.java:534)




--------------------------------------------------------------------------------


Apache Tomcat/4.1.29







Could anyone tell me what is this about?....




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Overall Rating: 5 (1 ratings)
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David Stanford Sat, 10/06/2007 - 06:40
User Badges:
  • Cisco Employee,

Try this to see if it fixes it:


Stop the daemon manager


Delete everything under /CSCOpx/MDC/tomcat/work/Standalone/localhost/


Start the daemon manager and wait at least 10 minutes, then go in and see if the error still occurs



rvinfante Tue, 10/09/2007 - 11:42
User Badges:

:s


I?ve done whatever you posted but I still get the error message...



Thanks anyway....




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