10-06-2007 05:40 AM - edited 03-03-2019 07:03 PM
Hello i try to add 2 new wan interfaces on my router 2800, but those doesn't work. After the boot i can see on console this message %GT96K_FEWAN-1-UNKNOWN_WTC:NM slot 0, wic card has an unknown id 53A"
Please help me
10-06-2007 06:43 AM
Hi,
Can give us the following?
- Exact model of router?
- IOS version?
- What are the removable interfaces and modules already in the router before you plug the two new hwic (their exact model)?
Take note that the minimum IOS for HWIC-1FE is 12.4(11) XJ
Regards,
Dandy
10-06-2007 09:15 AM
hi,
2821-HSEC/K9 Security Bundle, AIM-VPN-EPII- ADV.IP Serv 64F/256D
IOS 12.4(9) T5
No other interface/module plug in except HWIC.
can i obtain the ios 12.4(11)XJ? and it is compatible with my router?
THX
10-06-2007 10:21 AM
You need a support contract and register it to CCO to download the new IOS. This is available from ant cisco partner or reseller.
10-18-2007 07:36 AM
probleme solve by ios upgrade.
THX
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