Upgrade CCM from 4.2 to 5.1

Unanswered Question
Oct 8th, 2007

If we have to upgrade the CCM from 4.2(1) to 5.1, do we have to get the CCM 5.1 CD from cisco or can we download the same from cisco website??

And should we have get licenses from cisco again??

Any comments??...

I have this problem too.
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rob.huffman Mon, 10/08/2007 - 05:51

Hi RV,

Sadly there is no upgrade path from CCM 4.2 to any CCM 5.x version :( The next upgrade path for CCM 4.2 is to go to CCM 6.x Have a look;

Cisco CallManager Upgrade Paths

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008086cc7c.shtml

When you do go to 6.x there will be new Licensing requirements that will have to be addressed. There is a method to migrate your existing licenses so it is not a $$ issue.

The uprade CD's can be ordered via PUT (Product Upgrade Tool)

Hope this helps!

Rob

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