IP Phone firmware upgrade..

Unanswered Question
Oct 8th, 2007
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I have upgraded the cisco 7940/7960 IP phone firmware (using the file cmterm-7940-7960-sccp.8-0-7.exe) on the CCM, however when I checked the firware version on the IP phone its displaying the following..

App Load ID:


Boot Load ID:




What does this mean.... has the phone firmware got upgraded or not??

can someone give ur inputs..

(Note: I'm trying the upgrade the IP phone firmware of 7940G IP phone on CCM with version 4.2.1)

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paolo bevilacqua Mon, 10/08/2007 - 03:57
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You can't go straight from 3.1 to 8.0 FW. You need to apply progressive upgrades as indicated the in FW release notes. I don't have the minimal sequence information but others should be able to to help :)

Also I believe that with CM 4.2.1 there is a recommend FW version you should use, again, not sure which one, sorry!


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